Receptionist - Southport
WORKING HOURS:
Full-time (part-time considered)
LOCATION:
Southport
Harrison-Drury is a market leading Firm of solicitors with offices across the North West servicing both business and private clients. We have been successful for a fourth time placing in the Top 100 Best Mid-Size Companies to work for in the UK.
We are an employer of choice because we have a culture that challenges the conventional law firm approach and focuses our energy on getting great results for our clients, while attracting and developing brilliant people.
We are seeking an experienced receptionist to work alongside our current team at our Southport office. We do require a presence in the office Monday-Friday, however we can be flexible regarding start and finish times for anyone looking for part time hours.
The overall purpose of this role is to provide appropriate reception support by providing a warm welcome on behalf of Harrison Drury to those either visiting the offices or calling the Company, ensuring visitors or callers are dealt with speedily and professionally. The role also involves providing an efficient administrative support function, as required, for other teams.
Skills and experience:
Meeting visitors to our offices, ensuring the appropriate colleague is contacted on behalf of the visitor
Answering incoming calls from clients or other contacts, and forwarding the call to the relevant colleague or taking messages for onward transmission as appropriate
Administration:
Managing incoming post and deliveries for all departments, forwarding and distributing post as required
Making meeting arrangements, booking rooms, providing refreshments and managing the car parking facility for those visiting our premises
Processing and recording of Client ID
Processing and recording card and cheque payments, and managing petty cash as necessary
Management of reception and stationery supplies and stock levels, ordering as appropriate
Recording, filing and retrieval of deeds and archive documents, including from off-site storage
Facilities:
Checking that all public areas, including bathrooms and meeting rooms, are clean and tidy with supplies replenished where required.
Identifying basic maintenance tasks in our reception and client areas; reporting these to the facilities team to make necessary arrangements.
Reception experience within a professional services environment
Accuracy and attention to detail
Clear and confident communicator
Professionalism and client focus
Approachable and flexible
Excellent IT skills, confident in using Microsoft Outlook, Word, and Excel.
Excellent communication skills, with the ability to develop excellent working relationships with clients and colleagues
Excellent planning and organisational skills
Ability to work as part of a small team
Great accuracy and attention to detail
Desirable experience:
Experience of working in a busy office reception
Experience of using a switchboard/desktop phone software
Experience of working in the legal sector
- Department
- Reception
- Locations
- Southport
About Harrison Drury
Harrison Drury is a people business with relationships at its heart. We deliver legal services as trusted legal partners to businesses, individuals and families across Lancashire, Cumbria, Manchester, Merseyside and Staffordshire.